Rain 4g and 5g payments are failing . It seems like Rain South Africa has a problem with their payment gateway because we got two people we managed to reach to, they said they are very stressed and they are not happy with rain’s customer care .
One said that she made an order and she received her sim card via Ram but then the card to use it she had to go to her profile and make payments . She did that but the system kept on giving her an error after rolling for couple of minutes
It is said that when you try to purchase one of Rain’s products 5g and 4g the system takes you step by step with no fail but when you finish the transactions then the system starts rolling forever that simply means you can not use your sim card because the payments are not successful .
@rainSouthAfrica
your service is really terrible… Most of the time we are struggling with a mere internet… I thought Telkom was worse but now I’ve found myself wanting to go back to Telkom…
We do not know when the problem will be fixed , people are just in too much pain .