How to withdraw standard bank’s ewallet from an ATM Machine
Standard Bank’s Ewallet is a service that allows you to send money to someone’s cellphone number. If you’ve received an Ewallet transfer and want to withdraw the funds from an ATM machine, here’s a general guideline of how the process might work:
1. Receive the Ewallet Notification: You will receive an SMS notification on your phone indicating that you’ve received an Ewallet transfer. The SMS will typically include a withdrawal reference number and a secret PIN.
2. Locate a Standard Bank ATM: Find a Standard Bank ATM that supports Ewallet withdrawals. You can use the Standard Bank website or contact their customer service to locate the nearest ATM.
3. Insert Your Card: Insert your Standard Bank debit card into the ATM machine.
4. Choose “Cardless Services” or “Ewallet” Option: Select the option for “Cardless Services” or “Ewallet” on the ATM screen. The exact wording may vary based on the ATM interface.
5. Enter Withdrawal Details: You will be prompted to enter the withdrawal reference number that you received via SMS.
6. Enter Secret PIN: Enter the secret PIN that you received in the same SMS notification.
7. Confirm Withdrawal: Review the information you’ve entered to ensure it’s correct. Once confirmed, proceed with the withdrawal.
8. Collect Cash: If the withdrawal details are correct, the ATM will dispense the requested cash amount.
9. Take Receipt: Collect the ATM receipt for your records. It’s always a good practice to keep the receipt as proof of the transaction.
Please note that procedures and steps might have changed since my last update. Always refer to the official Standard Bank website or contact their customer support for the most accurate and up-to-date instructions for withdrawing Standard Bank Ewallet funds from an ATM machine. Additionally, availability of Ewallet services at ATMs might vary based on location and other factors.
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